Our returns policy
- Goods in original package maybe returned for a refund within 14 days (excluding postage & handling). This only applies if the goods are deemed faulty.
- It was purchased directly from the Company, (VERA CLS, www.veraclean.com.au)
- The original contents including the packaging are returned to us at the address specified by our customer service representative; and
- You comply with these Terms and Conditions.
Delivery, title and risk
- We will deliver the Product to the place of delivery you specify when making your order. Title to and risk in the Product will pass to you upon delivery of the Product.
- 1. Prices displayed on this website exclude shipping costs
- 2. We deliver products Australia wide using Australia Post and other contracted agents. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.
- 3. Standard delivery times are between 5-11 working days.
- 4. For regional post code addresses, there will be an additional shipping fee.
- 5. We currently do not offer International shipping as an auto-calculated cost within our e-commerce store, however, we will be happy to quote shipping based upon your desired order quantity to your location. If you are from outside Australia, please contact us.