FAQs

Vera is a cleaning concentrate you mix with water. One bottle cleans, sanitises and removes odours on most surfaces, so you don’t need a different spray for every job.

It has no fragrance, alcohol or colour, and doesn’t leave fumes or a sticky film. As it dries it leaves a protective layer that helps stop dust and germs settling again.

Mariana Cuza developed Vera Clean while caring for her husband after prescribed cleaners didn't work. Read her story.

Vera is made to be gentle. It has no alcohol, fragrance or dyes, which are the most common causes of skin and breathing reactions. It’s also non-corrosive, non-flammable and leaves no fumes.

Many of our customers have asthma, allergies or sensitive skin. As with any cleaning product, keep it out of reach of children and follow the label.

Yes. Vera sanitises as it cleans and kills 99.99% of germs. That makes it good for bathrooms, kitchens and anything lots of hands touch, like door handles, remotes and wheelchair controls.

Vera is TGA compliant and independently tested. See what was tested.

Yes. As it dries, Vera leaves a protective layer on the surface that helps stop dust and germs settling again, so surfaces stay cleaner for longer.

The layer wears off over time, so regular cleaning keeps it working.

Fill a Clean Kit bottle with clean water up to the line on the label, then top up with concentrate to the line on the neck. Go slowly so it doesn’t foam up.

The pocket and handy sanitisers have one line on the label instead, and the foam pump uses the ready-mixed Foam Refill with no mixing needed.

For everyday cleaning, spray, wait a few seconds, then wipe with a clean cloth. The first time you clean a surface, or where grime has built up, leave it on for a few minutes first. Letting it sit does more than scrubbing harder.

Mixing and refill guide for every product

As often as you normally would, and more often in bathrooms, kitchens and anywhere lots of hands touch. The protective layer means surfaces stay clean for longer between cleans, especially in areas that don’t get much use.

Most of them, including:

• Benches, tiles, glass and mirrors
• Floors, carpet and upholstery
• Stainless steel, ovens, appliances, pots and pans
• Plastic, vinyl and unlacquered timber
• Fabrics

Don’t use it on lacquered timber. If you’re not sure about a surface, try a small hidden spot first.

For most homes, yes. Vera can replace your kitchen spray, bathroom cleaner, floor cleaner, glass cleaner, air freshener and disinfectant. One refill lasts months and if in bulk- can last years.

For thick soap scum or limescale, you may need to remove it first with vinegar and rinse well. Then use Vera to stop it building up again.

No. Mixing cleaning products can give off harmful fumes, and Vera works on its own. If a surface has another product on it, rinse that off first.

We also don’t recommend adding essential oils. Vera is fragrance-free on purpose, because fragrance is a common trigger for asthma and sensitive skin.

It depends on your plan. Some participants can use their funding for cleaning products and some can’t, depending on what’s been approved for them.

Check with your plan manager or support coordinator before you buy. Contact us if you'd like more information.

Anywhere in Australia, by Australia Post. If you’re overseas or need a large order shipped, contact us and we’ll see what we can do.

Yes. We supply wholesale, bulk and regular orders for healthcare, aged care, offices, schools, hospitality and more. Contact us about trade pricing and delivery schedules.