Usage and Refill Information
Vera Concentrate is designed to be prepared with clean water according to your cleaning needs.


Download Cost Benefit Refill Table
Vera Concentrate is highly potent and goes a long way when refilling- saving you time and money.
Each Vera Clean and Vera Touch products (except the foam, which uses a pre-mixed foam refill) features a handy refill gauge on the label to indicate the recommended ratio of clean water and concentrate.
Because Vera contains no fragrances, you can even add in your favourite essential oils for a cleaning experience tailored to your preference.
Vera Touch
125ml Handy Sanitiser
Grip the bottle and squeeze the trigger, allowing the measured dose of spray to be dispensed onto your hand. Massage the sanitiser into both hands until it has all evaporated. For sanitising surfaces, simply spray and allow to evaporate or wipe with a paper towel or microfibre cloth after allowing the sanitiser to work on the surface for 30 seconds.
100ML clean water + 25mL Vera Concentrate
400ml Sanitiser Foam
Press the pump lever and the measured dose of foam will be dispensed onto your hands. Massage the foam into your hands until it has all evaporated.
Carefully pour the refill directly into the refillable bottle. Do not overfill.
50mL Mini Pocket Sanitiser
Spray the sanitiser mist onto your hands and rub it in until it has been absorbed. For sanitising surfaces, simply spray and allow to evaporate or wipe with a paper towel or microfibre cloth after allowing the sanitiser to work on the surface for 30 seconds.
42mL clean water + 8mL Vera Concentrate
Vera Clean
Vera Clean Kit
- 4 x 500ml colour coded spray bottles filled with Vera Concentrate according to the recommended use
- 3 x high quality, matching microfibre cloths
Contaminated sites: Remove all soiling and debris, and rinse area with water.
Contaminated sites: Remove all soiling and debris, and rinse area with water. Spray liberally and allow to soak for 3-5 minutes (longer for deeper, stubborn stains) before scrubbing with brush if required. Use strong paper towels or other disposable materials/cloths to do a thorough clean, discarding responsibly. A microfibre cloth is not recommended for decontamination cleaning. Wipe surface dry afterwards. Use 1:1 ratio water and Vera Concentrate for highly contaminated areas.
Oven cleaning: Spray initially and leave overnight for the first deep, complete clean (no toxic fumes will be generated); wipe and rinse with clean water if required.
Stubborn or old stains, or deep soiled areas: Spray and leave for 5 to 10 minutes on the affected area before wiping clean; repeat the same action if stain persists. Chewing gum removal requires leaving Vera Decontamination on longer and the same applies with sticky tape residues, Post-it Notes and other such items. Rinse with clean water where required.
Maintenance: Continue with the relevant Vera product (General Surface, Bathroom or Kitchen/ Food Prep), keeping in mind that stubborn stains need longer time for the paramagnetic solution to penetrate and break down the biofilm that has accumulated over time to lift the dirt.
Highly contaminated surfaces require using a higher concentration of Vera Decontamination (refer to bottle for instructions).
How to Refill
See side of spray bottle label for refill gauge. Fill with water to the marked water level and then top up with vera Concentrate up to the 500ml line on the neck of the bottle.
- Wearing gloves and/or washing hands after any cleaning operation is advisable.
- Always disconnect electrical devices before spraying with any liquid or cleaner and allow to thoroughly dry before switching back on.
- Always spot-test on a small, inconspicuous area first.

General Surface (blue)
First usage: Spray liberally, let soak for 1-3 minutes to lift all debris and remove stubborn biofilms.
Hard Surfaces and Mirrors: Spray and allow 3-10 seconds before wiping with a clean blue microfiber cloth.
Soft Surfaces and Fabrics: Spray and scrub to remove debris and soiling Use Vera Decontaminate (yellow spray) to decontaminate or with stubborn old stains, e.g. stuck chewing gum, pet accidents.
Always disconnect electrical devices before spraying with any liquid or cleaner and allow to thoroughly dry before switching back on.
Always spot-test on a small, inconspicuous area first.
450mL clean water + 50mL Vera Concentrate

Bathroom (red)
First usage: Spray liberally, let soak for 3-5 minutes to lift all debris and remove stubborn biofilms.
Maintenance on sinks, bench tops, shower screens, tiles: Spray and allow 5-10 seconds before scrubbing and wiping with a clean red microfibre cloth.
Toilets and urinals: Spray and allow 1-3 minutes before rinsing. Use VERA Decontaminate (yellow) to decontaminate or remove stubborn old stains.
Always disconnect electrical devices before spraying with any liquid or cleaner and allow to thoroughly dry before switching back on.
Always spot-test on a small, inconspicuous area first.
375mL clean water + 125mL Vera Concentrate

Kitchen & Food Prep (green)
First Usage: Spray liberally, let soak for 3-10 minutes to lift debris and remove stubborn biofilms. Use on
Benchtops: Spray and allow 15 seconds before wiping with a clean green microfibre cloth. For burnt stains, allow up to 10 minutes.
General surfaces: Use Vera General Surface spray (blue).
Ovens: Use Vera Decontamination spray(yellow). Leave on longer for older stains.
Food Washing: Spray for 5-10 seconds on your fruit or leafy greens and wash with clean water (you may be surprised what comes off, even from those that are already washed and ready to eat).
Always disconnect electrical devices before spraying with any liquid or cleaner and allow to thoroughly dry before switching back on.
Always spot-test new products in a small, inconspicuous area first.
Rinse foods with clean running water before eating.
425mL clean water + 75mL Vera Concentrate

Decontamination (yellow)
Contaminated sites: Remove all soiling and debris, and rinse area with water.
Contaminated sites: Remove all soiling and debris, and rinse area with water. Spray liberally and allow to soak for 3-5 minutes (longer for deeper, stubborn stains) before scrubbing with brush if required. Use strong paper towels or other disposable materials/cloths to do a thorough clean, discarding responsibly. A microfibre cloth is not recommended for decontamination cleaning. Wipe surface dry afterwards. Use 1:1 ratio water and Vera Concentrate for highly contaminated areas.
Oven cleaning: Spray initially and leave overnight for the first deep, complete clean (no toxic fumes will be generated); wipe and rinse with clean water if required.
Stubborn or old stains, or deep soiled areas: Spray and leave for 5 to 10 minutes on the affected area before wiping clean; repeat the same action if stain persists. Chewing gum removal requires leaving Vera Decontamination on longer and the same applies with sticky tape residues, Post-it Notes and other such items. Rinse with clean water where required.
Maintenance: Continue with the relevant Vera product (General Surface, Bathroom or Kitchen/ Food Prep), keeping in mind that stubborn stains need longer time for the paramagnetic solution to penetrate and break down the biofilm that has accumulated over time to lift the dirt.
Highly contaminated surfaces require using a higher concentration of Vera Decontamination (refer to bottle for instructions).
Where required, wearing of gloves and/ or washing hands after any cleaning operation is advisable.
Always disconnect electrical devices before spraying with any liquid or cleaner and allow to thoroughly dry before switching back on.
Always spot-test on a small, inconspicuous area first.
250mL clean water + 150mL Vera Concentrate
Vera Concentrate
2.5L Vera Concentrate
Vera Concentrate is sold as a concentrated solution so you can have complete control over the strength of the cleaning mix depending on your needs.
If you are using Vera spray bottles, refer to the refill gauge on the side of the label. Fill the bottle with clean water until the indicated line before topping up with Vera Concentrate.
Always do a small patch test on surfaces or skin before first use.
Light Cleaning (3%)
- Mirrors & Glass (Do not use on self-cleaning glass)
General Cleaning (10-15%)
- Metal, plastics, wood, leather, rubber, clothing, footwear, and vehicle interiors/exteriors (avoid lacquered surfaces / spot test before use)
- Granite, marble, work surfaces, table tops, food prep areas
- Refrigerators, sinks, hobs
Deep Cleaning (20-30%)
- Stubborn stains & biofilms
- Contaminated & treatment areas
- Tiles, ceramics, enamel, porcelain, toilets & urinals
Areas around the home:
- All-Purpose Cleaning: 10% concentrate, 90% water
- Hand Sanitiser: 16% concentrate, 84% water
- Kitchen: 15% concentrate, 85% water
- Bathrooms: 25% concentrate, 75% water
- Contaminated Areas: 30% concentrate, 70% water
- Highly Contaminated Areas: 50% concentrate, 50% water
- Clothes Washing: 5ml of concentrate per kg in washing machine (great for cleaning your washing machine too!)
1L Vera Concentrate
Vera Concentrate is sold as a concentrated solution so you can have complete control over the strength of the cleaning mix depending on your needs.
If you are using Vera spray bottles, refer to the refill gauge on the side of the label. Fill the bottle with clean water until the indicated line before topping up with Vera Concentrate.
Always do a small patch test on surfaces or skin before first use.
Light Cleaning (3%)
- Mirrors & Glass (Do not use on self-cleaning glass)
General Cleaning (10-15%)
- Metal, plastics, wood, leather, rubber, clothing, footwear, and vehicle interiors/exteriors (avoid lacquered surfaces / spot test before use)
- Granite, marble, work surfaces, table tops, food prep areas
- Refrigerators, sinks, hobs
Deep Cleaning (20-30%)
- Stubborn stains & biofilms
- Contaminated & treatment areas
- Tiles, ceramics, enamel, porcelain, toilets & urinals
Areas around the home:
- All-Purpose Cleaning: 10% concentrate, 90% water
- Hand Sanitiser: 16% concentrate, 84% water
- Kitchen: 15% concentrate, 85% water
- Bathrooms: 25% concentrate, 75% water
- Contaminated Areas: 30% concentrate, 70% water
- Highly Contaminated Areas: 50% concentrate, 50% water
- Clothes Washing: 5ml of concentrate per kg in washing machine (great for cleaning your washing machine too!)
5L Vera Foam Refill
Carefully pour the refill directly into the 400ml Sanitiser Foam bottle. Do not overfill.
Always do a small patch test on surfaces or skin before first use.
5L Vera Concentrate
Vera Concentrate is sold as a concentrated solution so you can have complete control over the strength of the cleaning mix depending on your needs.
If you are using Vera spray bottles, refer to the refill gauge on the side of the label. Fill the bottle with clean water until the indicated line before topping up with Vera Concentrate.
Always do a small patch test on surfaces or skin before first use.
Light Cleaning (3%)
- Mirrors & Glass (Do not use on self-cleaning glass)
General Cleaning (10-15%)
- Metal, plastics, wood, leather, rubber, clothing, footwear, and vehicle interiors/exteriors (avoid lacquered surfaces / spot test before use)
- Granite, marble, work surfaces, table tops, food prep areas
- Refrigerators, sinks, hobs
Deep Cleaning (20-30%)
- Stubborn stains & biofilms
- Contaminated & treatment areas
- Tiles, ceramics, enamel, porcelain, toilets & urinals
Areas around the home:
- All-Purpose Cleaning: 10% concentrate, 90% water
- Hand Sanitiser: 16% concentrate, 84% water
- Kitchen: 15% concentrate, 85% water
- Bathrooms: 25% concentrate, 75% water
- Contaminated Areas: 30% concentrate, 70% water
- Highly Contaminated Areas: 50% concentrate, 50% water
- Clothes Washing: 5ml of concentrate per kg in washing machine (great for cleaning your washing machine too!)
20L Vera Concentrate
Vera Concentrate is sold as a concentrated solution so you can have complete control over the strength of the cleaning mix depending on your needs.
If you are using Vera spray bottles, refer to the refill gauge on the side of the label. Fill the bottle with clean water until the indicated line before topping up with Vera Concentrate.
Always do a small patch test on surfaces or skin before first use.
Light Cleaning (3%)
- Mirrors & Glass (Do not use on self-cleaning glass)
General Cleaning (10-15%)
- Metal, plastics, wood, leather, rubber, clothing, footwear, and vehicle interiors/exteriors (avoid lacquered surfaces / spot test before use)
- Granite, marble, work surfaces, table tops, food prep areas
- Refrigerators, sinks, hobs
Deep Cleaning (20-30%)
- Stubborn stains & biofilms
- Contaminated & treatment areas
- Tiles, ceramics, enamel, porcelain, toilets & urinals
Areas around the home:
- All-Purpose Cleaning: 10% concentrate, 90% water
- Hand Sanitiser: 16% concentrate, 84% water
- Kitchen: 15% concentrate, 85% water
- Bathrooms: 25% concentrate, 75% water
- Contaminated Areas: 30% concentrate, 70% water
- Highly Contaminated Areas: 50% concentrate, 50% water
- Clothes Washing: 5ml of concentrate per kg in washing machine (great for cleaning your washing machine too!)